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Home Football Music CDs Product Catalogue Football Music CDs Trade Bulk Catalogue Shipping Information Customer Support and Frequently Asked Questions Contact Information Tell Your Mates Football and Music Related Links
Customer Support

Customer Support information and FAQs

 
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Q. Do I need any special software or plug-ins to use this site?
A. Our website was built using standards-compliant html, which means that as long as you're using an up-to-date web browser, the site should work fine. For the best results, we recommend using the most recent versions of the following web browsers:

To listen to a sample of our music before you buy our football CD's, you'll need the latest Macomedia Flash player. You can download it for free at the Macromedia website. Our website uses Flash in a number of different ways in addition to this, but offers non-flash alternatives for those who do not wish to download the player.


Q. Is it safe to pay by credit card on your website?
A. Ordering on our website is as safe as it can be. No credit card information is held on our server at any time. All transactions are carried out by one of the world's most reputable online payment gateways WorldPay, on their secure server. For more information about WorldPay and the security they provide, visit www.worldpay.com.

Q. Do you accept cash?
A. We do not accept cash. If you send it to us, we will spend it.

Q. Can I pay by cheque?
A. Yes. Please make cheques payable to 'The Recording Company'. Goods will be dispatched once cheques have cleared.

Q. How long does it take for a CD to arrive?
A. We dispatch all orders the same day.

Q. How many CD's can I order?
A. You can order as many as you like, but buying in bulk from our Trade Catalogue saves you money. CD's are as cheap as £6 each when you buy a box of 25, and you don't need to be a business to take advantage of the saving - club together with your mates!

Q. What special deals do you have?
A. Our first special deal at the moment is Free Shipping anywhere in the World on all single CDs ordered from our standard football music catalogue. We're also giving away our Newcastle United CD single Goal!It's Michael Owen absolutely free with every copy of Toon Chants and Number 9 sold. Finally, if you and your mates want to club together, our CDs are now available to buy in bulk at on £6 a CD. Check out our Trade Catalogue now.

Q. Why isn't there a CD for my team?
A. Which team's CD's we produce depends largely on demand, and the best supported teams always have the biggest demand. We need things to write good songs about, so when a team is doing well or has a good history, it makes things easier.

Q. When is the England album available?
A. The England football chants album will be available in April/May 2006.

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Special Offer: Get your Free Limited Edition 'Goal! It's Michael Owen' single when you order 'Toon Chants' or 'Number 9'